DOHA BANKABOUT US
FAQ’s
Answer:
IBAN stands for International Bank Account Number. For UAE, it is a 23 digit new account structure that includes the existing account number with few other additional information, like the country code, the bank code for the bank account holder and check digits.
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The main purpose of IBAN is to facilitate automatic processing of money transfers and to improve the speed and accuracy of your payment transactions. IBAN will be used for all inward / outward remittances to and from UAE and for salary payments through Wages Protection System (WPS).
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No, it is simply an additional standardized international identifier for your account.
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Central Bank has mandated IBAN with effect from 19th November 2011 whereby all banks in the UAE are required to accept and process payment instructions with IBAN. Consequently, you will be required to provide an IBAN for all instructions for value date on or after 19th November 2011 when making payment from or receiving payments to your account.
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- Transfers between your account and beneficiary accounts in other banks in UAE.
- Transfers between your account and beneficiary accounts when sending to banks operating in countries that have implemented IBAN.
- All your inward and outward remittances should have IBAN.
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Yes, except for beneficiaries in non-IBAN countries.
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Your remitter must provide YOUR IBAN to the remitting bank. To enable this, kindly ensure your IBAN is known to your remitter.
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When printing IBAN or writing it on paper, it should be written from left to right in groups of four (4) digits. Groups are separated by a single space as shown in the following example: AEXX 0545 02XX XXXX XXXX XXX
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When writing IBAN electronically, it should be written from left to right without spaces as shown in the following example: AEXX054502XXXXXXXXXXXXX
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If you have standing orders for effecting payments from your account to beneficiary accounts held in banks within the UAE, then you will need to amend the same, by providing the IBAN equivalent for the beneficiary account. If you are receiving funds through Standing Instruction from any of the banks in UAE, please advise your IBAN to the remitter.
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You will shortly receive a communication from the Bank advising you IBAN for all your accounts thru your account statement and DBank On-line. You may also call our Call Center at +971 4 3214333.
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IBAN is not required for credit card payment.
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In case the IBAN is not used, the processing of both Inward and Outward payment in your account IS LIKELY TO BE REJECTED OR MAY be delayed with additional processing charges as may be mandated by Central Bank from time to time.
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Yes for a temporary period (a short grace period of approx 3 months has been allowed by Central bank). Employees must update their employers with their IBAN for updating the salary records.
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NO, IBAN is NOT required for over the counter transactions.
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Without IBAN no inward remittance will be allowed going forward. SWIFT will initiate a broadcast to this effect advising all financial institutions that UAE has implemented IBAN. For outward remittance the current practice follows, i.e. whichever country has implemented IBAN for remittance will require an IBAN mandatorily
Answer:
The Internet Banking Service from Doha Bank – is available to all our customers anytime of day or night, from anywhere in the world.
Customers can register for this service at any of Doha Bank Branch OR Using Online registration facility.
- To register for DBank Online service using online registration facility, please click on ‘DBank Online Register’ located on the top right corner of the page, you can also register from DBank Online Login page by clicking on ‘New Users Register Here Individual’. Corporate customers will have to our branch to register and available DBankonline service.
- You can also visit our branch in order to avail Dbank Online Service for banking convenience. To locate our branch please click here
Answer:
There are so many ways for you to connect with Doha Bank.
Give us your suggestions, opinions and complaints through Feedback.
Visit us at our Branch.
Contact us via phone, fax or e-mail.
Use our HELLO DOHA service to get immediately linked to a customer support representative.
We look forward to hear from you!
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Doha Bank offers different range of products to help customers invest and grow their money to get maximum advantage. Please click on the following to get details
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In case you forget your password then you can fill our ‘FORGET PASSWORD’ form available on DbankOnline Page. Upon receiving the request, we will issue a new password for your Dbank Online Account.